Got questions about sublimation?
Sublimation involves printing specialised dyes onto paper and using a precise heat press to embed the image deep into the product's coating. Learn more about file requirements, item care, and our ordering process.
How do I place an order?
Simply contact us through our website with details of the product you'd like, the quantity required, and any artwork or design ideas. We'll discuss your requirements and provide a quotation before production begins.
Can I supply my own artwork?
Yes. We can work with your supplied artwork, logos and images where suitable. For the best results, high-resolution files are recommended.
Do you offer design assistance?
Yes. If you don't have artwork ready, we can help create or adapt a design to suit your chosen product.
Is there a minimum order quantity?
Many of our products can be ordered as single items, while some larger or specialist orders may have minimum quantities. Please contact us for details.
How long will my order take?
Turnaround times vary depending on the product, quantity and current workload. We will provide an estimated completion time when your order is confirmed.
Do you offer bulk or corporate discounts?
Yes. We can provide competitive pricing for larger orders, corporate projects, schools, clubs, charities and promotional events.
What products can be personalised?
Many of our products can be customised, including:
- Mugs
- Coasters
- Water Bottles
- Slate
- Tote Bags
- Cushion Covers
- Night Lights
- Children's String Draw Bags
- Keyrings
- Gifts
- Promotional Merchandise
If you're looking for something specific, please get in touch.
What printing method do you use?
We use high-quality sublimation printing, which produces vibrant, long-lasting images that become part of the product rather than sitting on the surface.
Can I order products for my business or organisation?
Absolutely. We regularly work with businesses, schools, sports clubs, charities and community organisations to create branded and promotional products.
Do colours on the finished product match exactly what I see on screen?
Whilst we strive for the closest possible colour match, screen settings and printing processes can cause slight variations between digital images and finished products.
Can you print copyrighted images or logos?
We can only print images, logos and designs where appropriate permission or ownership exists. Customers are responsible for ensuring they have the rights to use supplied artwork.
How do I get a quotation?
Simply visit our Contact page and provide details of the product, quantity and any artwork requirements. We'll come back to you with a free, no-obligation quotation.
Final FAQ Section
Still Have Questions?
If you can't find the answer you're looking for, we'd be happy to help. Contact us and we'll respond as soon as possible.